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Seasonal Visitor Warden

Reference     (Please mention Stopdodo/Environment Jobs in your application)
Sectors   Nature Conservation, Ecology, GIS
Location   England (East Midlands)
Town/City   This position is based at Saltfleetby NNR, Louth, Lincolnshire
Salary   £22,168
Type   Temporary / Contract / Seasonal
Status   Full Time
Level   First Level
Deadline   25/04/2021
Company Name   Natural England
Contact Name  
Also Listing:
Natural England, the Government’s adviser for the natural environment in England, is looking for Seasonal Visitor Wardens to work at several of its National Nature Reserve (NNR) properties across England. The role will facilitate a positive welcome and experience for our visitors, encouraging responsible use of our most important sites for nature.

Natural England has 12 area teams across England. Area teams deliver advice, incentives and regulation; they deliver locally across the breadth of our work, with customers, partners and other stakeholders, to make a significant contribution to outcomes for the natural environment. Our Area Teams also manage 140 National Nature Reserves across the country, attracting approximately 4 million visitors each year.

This is a local role, based in the East Midlands.

Working as part of the Saltfleetby-Theddlethorpe National Nature Reserve (NNR) site management team, you will be expected to be flexible, working largely outdoors, on-site, working from our office / reserve base at Sea View Lane, Saltfleetby St Clements on the lovely Lincolnshire coast. The role may also require working on other NNRs across the local reserve group.

Job description

Your work will include:

Welcoming visitors to our reserves and encouraging them to follow the Countryside Code 2021.

Helping visitors to the National Nature Reserve to learn more about the wildlife and history of the reserve. Undertake visitor surveys, accessibility audits and wildlife monitoring as required.

At busy times, help manage flow of visitors around the reserve to assist with social distancing.
Report and record anti-social and illegal activities (e.g. arson, fly tipping, reckless cycling, motorcycling, vandalism). You are not expected to tackle these issues directly.

You will:

Have a passion for nature and NNR. A basic knowledge of access legislation and the Wildlife and Countryside Act would be desirable.

Be willing and able to work outside, engaging with site users for much of your working day. This may involve negotiating uneven terrain, slopes and gates/stiles in changeable weather.

Be prepared to work flexibly and undertake some early morning and evening work, weekend work and Bank Holidays. Have excellent attendance and timekeeping.

Be able to listen and communicate effectively to a wide variety of audiences, ensuring your language and communications are inclusive for all visitors.

Have a desire to learn more about the reserve, its special features, visitor and access management, public engagement and partnership working.

Be able to arrange and support events that engage the public and encourage people to take positive actions for the natural environment.

Be self-motivated, organised and enthusiastic and used to working without direct supervision, having a confident and innovative approach to developing ideas and projects.


A-level / GCSE or relevant work experience.


Competence 1

Professional competency

Personal effectiveness

• Use clear and appropriate language, communication styles and techniques that engage your audience.
• Act with integrity, addressing challenging issues and managing conflict through being open and objective.
• Use insight to identify target audiences and partners and to inform communication objectives, messages and solutions.

Competence 2

Professional competency

Work delivery

• Manage and deliver your work to agreed deadlines.
• Handle data responsibly, understand your role in good governance, and comply with delegations, policies and procedures.
• Apply the relevant methodologies for collecting and collating data/evidence.

Competence 3

Professional competency

Putting people at the heart of the environment – (level: basic)

• Understand the importance of people accessing and engaging with nature, and how to balance their needs with nature conservation objectives.
• Take practical steps to enhance opportunities for people to access, engage with, enjoy and take action for the environment.

Competence 4

Professional competency

Technical knowledge of public engagement

• Experience in inspiring people of all ages to engage with and learn to protect the natural environment.
• Knowledge of wildlife and nature conservation, and the pressures on local sites from recreational use.

Competence 5

Professional competency

Working Safely

• Apply risk assessment and safe working practices to everything you do
• Understand the duty of care owed to all visitors, contractors or others on our NNRs
• Adhere to appropriate legislation and NE policies and procedures


Please refer to Job Description


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

Please refer to Job Description

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
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