WLT has a vacancy for a full time Receptionist. The Receptionist will be the first point of contact for callers and visitors and will be responsible for ensuring that all who contact WLT will enjoy a friendly and welcoming experience.
Main duties and responsibilities
Switchboard and Reception office
- Responsible for operating WLT switchboard and training others as necessary and appropriate; maintaining voicemail messages.
- Meeting & greeting visitors.
- Keeping reception area tidy and welcoming at all times, and ensuring up-to-date information on WLT is always available.
- Managing courier dispatches; receiving deliveries.
General Office support
- Travel (arranging UK travel for all staff as requested).
- Maintaining stocks of office supplies; and ordering stationery and office supplies as required.
- Supporting the Director of Finance to manage maintenance log and to liaise with contractors and trades.
- Provide support to the donations team during peak periods.
Other
From time to time you will be asked to assist in other areas within the office, which could be because of a particularly heavy workload, staff sickness, holidays or special events
Qualifications and experience
Experience and knowledge
- Experience of greeting guests and visitors and making them feel welcome in a positive and friendly manner.
- Experience of working on a switchboard co-ordinating a high volume of calls during peak periods, prioritising work and situations.
- Experience of basic clerical duties and office procedures.
- Approachable with good interpersonal skills.
- Ability to promote a positive image of WLT to visitors
Abilities and skills
- Good working knowledge of using MS Office to a competent level within an office environment, especially MS Word, Excel and Outlook.
- Excellent communication skills with peers of all levels up to senior management.
- Ability to work largely on own initiative.
- Positive and friendly persona.
- Excellent time-keeping skills.
Candidates must be eligible to work in the EU.
Salary: £15,000 p.a.
To apply: please send your CV, together with a covering letter outlining why you are applying for this post and what you will bring to it, to:
Jenny Chattington, Governance Support & HR Manager, jobs@worldlandtrust.org, or by post to World Land Trust, Blyth House, 3 Bridge Street, Halesworth, Suffolk IP19 8AB
If applying by email your application should be sent as an attachment in a Word document or as a pdf; please do not send links to web-based file sharing services (we will return any applications sent in this format).
Closing date for applications: 21 May 2017. Interviews will be held WLT’s offices in Halesworth, Suffolk, probably during the week beginning 30 May 2017. Please indicate in your application if you are likely to be unavailable on any of the key dates.
Please note that the closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we do advise you to submit your application as early as possible to avoid disappointment.
No agencies or advertisers, please.
