Community Outreach Co-ordinator

IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

Supporters are the life and soul of Greenpeace. Our strength as an organisation comes from the fact that more than 60,000 New Zealanders lend us their voice, provide us with essential funding and make us a force to be reckoned with. Decision makers are compelled to listen to us because, when we advocate for the well being of the planet, we do so with the huge support we have from everyday Kiwis acting with us.

Inspiring other Kiwis to get on board and support us is essential in delivering our goal of a green and peaceful future. One of the most valuable ways that we recruit new supporters is through our Face to Face Outreach team whom inform the public about the urgent issues we work on and inspire them to support us by becoming regular monthly donors.

The Community Outreach Co-ordinator works side by side with the Community Outreach Programme Manager to build and support an amazing nationwide team and programme. He or she is responsible for delivering effective recruitment, training, motivation and development of staff to meet our organisational and fundraising goals. Most of all this person is inspiring and leading their staff to excel.

Our vision as a fundraising team is to deliver to supporters experiences of Greenpeace and our campaigns that truly engage them. We look to develop a sense of belonging and community, so each supporter feels like a member of our team and that their individual support counts. We want our supporters experiences with us to be different, better and more rewarding than any other organisation in NZ.

RESPONSIBILITIES

Staff Management

• Management, coaching and development of designated Team Leaders.
• Oversee the management, coaching, motivation, and development of team members
• Ensure enough Outreach Campaigners are employed to meet the programme targets.
• Ensure that high standards are followed in the recruitment processes and training delivery.
• Developing and maintaining staff retention programmes and rewards.
• Monitoring performance of Outreach Campaigners and ensuring that they operate within the set guidelines.
• In conjunction with Community Fundraising Manager implement strategies to attract and keep highly motivated, professional Outreach Campaigners.

General and administrative

• Undertake and prioritise the day to day tasks that will ensure the smooth running of the teams and the implementation of the Programme strategy.
• Develop and maintain inspiring materials, tools and equipment for the teams to use.
• Manage stocks of materials and control key resources (uniforms, mobile phones etc.)
• Develop and maintain administrative systems
• Ensure that Outreach Campaigners have the most relevant and accurate information about Greenpeace and our campaign work available
• Manage the timely and accurate recording of results and payroll for the programme
• Manage relationships with venue contacts and ensure and accurate and up to date database of all contact with these key suppliers is maintained.
• Book sufficient venues for Community Leaders and Street Outreach Campaigners to work at each week
• Spend a minimum of one day per week working alongside the teams to provide coaching, motivation and to lead from the front.

Planning, development and monitoring of programme

• Contribute to the strategic planning and development of the programme
• Ensure the teams and individuals are meeting key performance indicators
• Ensure that the programme is operating at a level which will allow it to reach forecasted income within the budget set
• Work with other charities/agencies & councils regarding shared rosters
• Always look to find new ways to innovate and evolve the programme.
• Test and develop alternative venues including developing good relationships with new venue managers.
• Plan and arrange the setting up of new teams and travel arrangements in conjunction with Programme Manager
• Evolve and refine job descriptions, contracts and conditions for team members in conjunction with the broader Community Outreach Management team.

General

• Any other tasks relevant to the position scope as directed by the Community Fundraising Manager or Fundraising Manager.