Technology Implementation Manager

Bonsucro, the global sugarcane platform, is a global membership organisation committed to supporting sugarcane producers to improve as well as supply chains to demonstrate their commitment to sustainable sourcing. 

 A critical part of our strategy is the implementation of a technology platform that will allow producers to benchmark their performance and buyers (including many global brands) to get true transparency of their supply-chains.  We have completed the selection process for a preferred IT partner, and are looking for someone with a suitable mix of technical expertise, and project management experience to fill the new role of Technology Implementation Manager.

 Based in our London office, the role will also be responsible for owning and developing Bonsucro’s broader IT systems landscape, potentially including identifying further new opportunities for technology to help Bonsucro deliver its global strategy. To this end, the role holder will work closely with all Bonsucro staff, in particular the Programmes Team and the Standard & Innovation Team.

 We are looking for someone with strong skills in planning and partnership working.  The post holder will need previous experience in rolling-out IT based solutions from a customer/user based perspective. The preferred candidate will also have experience in working with stakeholders to ensure the user-friendliness of systems and in providing appropriate training to a variety of users. System users will be all over the world, so prior international experience would be an advantage.

 Being a relatively small organisation with a global reach, and a challenging ambition, the successful candidate will bring a flexible approach and a willingness to adapt to arising issues while respecting local differences. Knowledge of sustainability standards and agricultural supply chains would be a bonus.

 Accountabilities 

1. Development and implementation of new information technology systems
2. Management and development of existing IT systems landscape
3. Data management
4. Technical support, training and outreach to other teams and external stakeholders in relation to the above.
5. Support for other ICT projects

Key Responsibilities and Dimensions of Role 

1.       New systems implementation

• Managing successful implementation of new IT systems including user consultation and training
• Ensuring effective integration with the existing systems
• Managing systems implementation budgets
• Ensuring good quality of delivery of service providers

 2.       Existing IT systems landscape

• Overseeing the operation of the current IT systems
• Ensuring that systems are maintained and kept fit for purpose, or alternatively retired and/or replaced
• Managing general IT budget

 3.       Data management

• Designing and implementing policies for effective data management
• Working with system users to ensure buy-in into principles of data quality and consistency
• Ensuring that digital databases are protected from security breaches and data loss

 4.       Technical support, training and outreach

• Developing and implementing training plans and user documentation for existing and new IT systems, data management, and ICT4D projects for staff and for other stakeholders

 5.       ICT project support

• Supporting projects or identifying opportunities for use of technology and systems to support change and implementation of Bonsucro’s global strategy
• Owning and project managing implementation of ICT projects

 Dimensions of Role

Person specification

How to apply

Please send your CV along with a statement explaining how you feel you can meet the requirements of this role to recruitment@bonsucro.com.